Gambling is meant to be fun. At 99ltd, we give every player in Bangladesh the tools, information, and support they need to keep it that way. Your wellbeing always comes first.
We have built responsible gaming into the core of the 99ltd platform — not as an afterthought, but as a fundamental part of how we operate.
Set your own deposit, loss, and session time limits directly from your account settings. These limits take effect immediately and can only be reduced — not increased — without a mandatory cooling-off period.
If you need a break, 99ltd's self-exclusion tool removes your access to the platform for a period you choose — from 30 days to permanent. During exclusion, you will not receive any marketing communications from us.
Enable session time alerts that notify you how long you have been playing. These reminders appear at intervals you set — 30 minutes, 1 hour, or 2 hours — so you always stay aware of how much time you are spending on the platform.
Your full betting and game history is always available in your account. Reviewing your activity regularly is one of the most effective ways to stay in control of your gambling habits. 99ltd makes this data easy to access and understand.
99ltd strictly enforces the 18+ age requirement. All players must verify their age during registration. We use identity verification checks to ensure that minors cannot access the platform under any circumstances.
Our 24/7 support team includes staff trained specifically in responsible gaming. If you reach out with concerns about your gambling, you will be treated with care and discretion — never judged. We are here to help, not to push you to play more.
At 99ltd, we want every player in Bangladesh to enjoy the platform for what it is — entertainment. Whether you are spinning slots, playing live casino games, or trying your luck on crash games like Tower or Fortune Dragon, the experience should be fun, not stressful.
The reality is that gambling involves risk. You can win, but you can also lose — and over the long term, the house always has a mathematical edge. That is not a secret; it is how every casino in the world operates, and 99ltd is no different. What sets responsible gaming apart is understanding this reality before you play, and making decisions based on it.
Responsible gaming means treating gambling as a form of paid entertainment — like going to the cinema or eating at a restaurant. You set a budget, you enjoy the experience, and when the budget is gone, you stop. The moment gambling starts to feel like a way to make money, solve financial problems, or escape from stress, it has crossed a line that needs to be addressed.
Problem gambling can develop gradually. Many players do not realise they have a problem until it has already affected their finances, relationships, or mental health. At 99ltd, we encourage every player to check in with themselves regularly. Here are some warning signs to watch for:
All responsible gaming tools on 99ltd are free, easy to access, and available to every registered player. You do not need to speak to anyone to activate them — you can manage everything directly from your account settings. Here is how each tool works:
Deposit Limits: Set a maximum amount you can deposit per day, week, or month. Once the limit is reached, no further deposits are accepted until the period resets. To increase a limit, a mandatory 7-day cooling-off period applies. Reductions take effect immediately.
Loss Limits: Cap the total amount you can lose within a set time period. This is one of the most effective tools for keeping gambling within a budget you are comfortable with.
Session Time Limits: Set a maximum session duration. When the time is up, you will be automatically logged out. You can also enable reality check pop-ups that remind you how long you have been playing at regular intervals.
Cool-Off Period: Take a short break from the platform — from 24 hours up to 6 weeks — without permanently closing your account. During a cool-off, you cannot log in or make deposits.
Self-Exclusion: Request a longer break of 6 months, 1 year, or permanent exclusion. During self-exclusion, your account is suspended, all marketing is stopped, and you cannot reopen the account until the exclusion period ends. Permanent exclusion cannot be reversed.
Responsible gaming is not just about using tools — it is also about the mindset you bring to the platform. Here are some practical habits that help players in Bangladesh keep gambling enjoyable:
99ltd takes the protection of minors extremely seriously. We verify the age of every player during registration and conduct additional checks where necessary. However, we also encourage parents and guardians to take steps to prevent underage access to gambling platforms at home.
If you share a device with children or young people, consider using parental control software to restrict access to gambling websites. Keep your 99ltd login credentials private and never allow minors to use your account under any circumstances. If you suspect that a minor has accessed the 99ltd platform, contact us immediately at [email protected].
Need help activating any of these tools?
Visit FAQOur responsible gaming support team is available 24 hours a day, 7 days a week. Reach out any time — no judgement, just help.
Daily, weekly, and monthly caps on how much you can add to your 99ltd account. Reductions are instant; increases require a 7-day wait.
Set a ceiling on losses per day, week, or month. Once reached, betting is paused until the period resets — keeping your budget intact.
Automatic session logout and reality check pop-ups at intervals you choose. Stay aware of how long you have been playing without having to watch the clock.
Full account suspension for 6 months, 1 year, or permanently. All marketing stops immediately. Your wellbeing is more important than your bets.