99ltd Privacy Policy

1 Introduction

This Privacy Policy explains how 99ltd ("we", "us", "the platform") collects, uses, stores, and protects the personal data of users ("you", "Player") who access or use the 99ltd website at https://99ltd.top and any associated mobile applications or services.

At 99ltd, we take your privacy seriously. We understand that players in Bangladesh trust us with sensitive personal and financial information, and we treat that responsibility with the seriousness it deserves. This policy is written in plain language so you can understand exactly what happens to your data — no legal jargon designed to confuse.

By registering an account on 99ltd or using any part of the platform, you acknowledge that you have read and understood this Privacy Policy. This policy should be read alongside the 99ltd Terms and Conditions, which govern your use of the platform overall.

2 Data We Collect

99ltd collects personal data in several ways — directly from you when you register or use the platform, automatically when you interact with the site, and from third parties where necessary for verification purposes.

The following table summarises the categories of data we collect and why:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions , religious beliefs, or health information unless specifically required for responsible gaming purposes and with your explicit consent.

3 How We Use Your Data

99ltd uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was collected. Here is how we use each category of data:

• Account management: We use your identity and contact data to create and maintain your 99ltd account, verify your identity, and communicate with you about your account.
• Payment processing: Financial data is used solely to process deposits and withdrawals via bKash and Nagad. We do not store full payment credentials on our servers.
• Security and fraud prevention: Technical data and usage data help us detect suspicious activity, prevent unauthorised access, and protect the integrity of the platform.
• Regulatory compliance: We are required by law to verify player identities, maintain transaction records, and report certain activities to relevant authorities. Your data supports these obligations.
• Responsible gaming: Usage data allows us to monitor for signs of problem gambling and reach out to players who may need support.
• Platform improvement: Aggregated, anonymised usage data helps us understand how players use 99ltd and improve the experience over time.
• Marketing communications: If you have opted in, we may use your contact data to send you information about promotions, new games, and platform updates. You can opt out at any time.

4 Legal Basis for Processing

Every time 99ltd processes your personal data, we do so on one of the following legal grounds:

• Contractual necessity: Processing your data is necessary to fulfil our contract with you — i.e., to operate your account, process payments, and provide the platform services you have signed up for.
• Legal obligation: We are required to process certain data to comply with applicable laws, including anti-money laundering regulations and age verification requirements.
• Legitimate interests: We process technical and usage data to protect the security of the platform and prevent fraud. These interests do not override your fundamental privacy rights.
• Consent: Where we rely on your consent — for example, for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5 Data Sharing

99ltd does not sell, rent, or trade your personal data to third parties. We share your data only in the following limited circumstances:

• Payment processors: We share necessary financial data with bKash and Nagad to process your deposits and withdrawals. These providers are bound by their own privacy policies and data protection obligations.
• Game providers: Some game providers may receive anonymised session data to support game functionality and RTP certification. No personally identifiable information is shared with game providers.
• Identity verification services: We may use third-party KYC providers to verify your identity documents. These providers process your data solely for verification purposes and are contractually bound to protect it.
• Legal and regulatory authorities: We may disclose your data to law enforcement, regulatory bodies, or other authorities where required by law or where we believe disclosure is necessary to protect the rights, property, or safety of 99ltd, our players, or others.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity. We will notify you before your data is transferred and becomes subject to a different privacy policy.

6 Data Retention

99ltd retains your personal data for as long as your account is active and for a period after account closure as required by applicable law. The specific retention periods are as follows:

• Account and identity data: Retained for the duration of your account and for a minimum of five years after account closure, in line with anti-money laundering regulations.
• Transaction records: Retained for a minimum of five years from the date of each transaction.
• Support communications: Retained for three years from the date of the last communication.
• Technical and usage data: Retained for up to two years from collection, after which it is anonymised or deleted.
• Marketing preferences: Retained until you withdraw consent or request deletion.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

7 Cookies

99ltd uses cookies and similar tracking technologies to improve your experience on the platform. Cookies are small text files stored on your device when you visit a website. They help us remember your preferences, keep you logged in, and understand how you use the platform.

We use the following types of cookies:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. You cannot opt out of essential cookies.
• Functional cookies: Remember your preferences such as language settings and display options. These improve your experience but are not strictly necessary.
• Analytics cookies: Help us understand how players navigate the platform so we can improve it. Data collected is aggregated and anonymised.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the 99ltd platform. We do not use third-party advertising or tracking cookies.

8 Your Rights

As a 99ltd player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected]. We will respond to all requests within 30 days.

• Right of access: You can request a copy of the personal data we hold about you at any time.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure: You can request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restrict processing: You can ask us to pause the processing of your data in certain circumstances — for example, while a dispute is being resolved.
• Right to data portability: You can request a copy of your data in a structured, machine-readable format for transfer to another service provider.
• Right to object: You can object to processing based on legitimate interests or for direct marketing purposes at any time.
• Right to withdraw consent: Where processing is based on your consent, you can withdraw it at any time without affecting prior processing.

9 Data Security

99ltd implements robust technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and the 99ltd platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Access controls that restrict internal access to personal data on a strict need-to-know basis.
• Regular security audits and penetration testing of the platform infrastructure.
• Two-factor authentication options for player accounts.
• Continuous monitoring for suspicious activity and potential data breaches.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, 99ltd will notify affected players without undue delay and take immediate steps to contain and remediate the breach.

While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong password, do not share your credentials, and contact us immediately if you suspect unauthorised access.

10 Children's Privacy

99ltd is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use the 99ltd platform or provide any personal information to us.

If we become aware that we have inadvertently collected personal data from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on 99ltd, please contact us at [email protected] so we can investigate and take appropriate action.

11 Changes to This Policy

99ltd reserves the right to update this Privacy Policy at any time. When we make changes, the "Last Updated" date at the top of this page will be revised. For material changes — those that significantly affect how we use your data or your rights — we will notify registered players by email before the changes take effect.

Continued use of the 99ltd platform after any changes to this Privacy Policy constitutes your acknowledgement of the updated policy. If you do not agree with the changes, you may request account closure by contacting our support team.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 99ltd handles your personal data, please get in touch. Our support team is available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available directly on the 99ltd platform — average response time under 2 minutes.
• FAQ: Visit our FAQ page for answers to common questions about your account and data.

For data-related requests specifically — such as access, correction, or deletion requests — please email us with the subject line "Data Request" and include your registered email address so we can locate your account quickly.